Reference

What You Agree To When You Use carbongaming

These terms set the rules for your account — how it's opened, how funds move through PayPal, Venmo, or Play+, and what both sides are responsible for.

State-law eligibility appliesPayPal, Venmo & Play+ coveredAccount ownership: one per personUS players only
Explore the Lobby Read FAQ
carbongaming What You Agree To When You Use carbongaming
TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these terms mean for your specific account — or a request to close your account — can come to us through any of the channels below. Our support team handles terms-related inquiries alongside general account care, so you won't be routed to a separate legal queue. When you write in, include your registered email address so we can pull your account record quickly.

Team online

Live Chat

Start a live chat session from your account dashboard for real-time answers on how a specific term applies to your balance or payment method.

Email Support

Send a detailed question to our support address if your inquiry involves account history, transaction records, or a formal request to amend account details.

Account Help Center

The Help Center inside your account settings contains policy summaries, withdrawal steps, and contact forms for PayPal, Venmo, or Play+ payment disputes.

POLICY HANDLING

How We Manage Your Data and Account Security

Security and data handling are built into the account structure, not bolted on after the fact. When you log in on mobile or desktop, session data is encrypted in transit. Withdrawal requests through PayPal, Venmo, or Play+ go through identity verification before funds move — this protects your account from unauthorized cashouts, not just our platform. Here is how we handle the specific areas these terms touch most.

Data Retention

We retain your account records, transaction history, and identity documents for as long as required by applicable state law and our internal compliance standards.

Cookie Use

Cookies on carbongaming track session state and payment flow — not sold to third parties. You can manage cookie preferences through your browser settings at any time.

Account Security

Two-step verification is available in your account security settings. We strongly recommend enabling it, especially if your account is linked to a PayPal or Venmo wallet.

Requesting Changes

To request a data correction, account name update, or full account deletion, contact support via live chat or email with your registered details for identity confirmation.

Your Questions About These Terms, Answered

These are the questions we hear most often from account holders who want to understand what they agreed to — or who need to take action based on a specific clause. Each answer reflects how these terms actually operate on carbongaming, not a generic policy summary.

Access depends on your state's laws regarding online casino and sportsbook activity. If your state does not permit it, you are not eligible to hold an active account on carbongaming.

Any confirmed balance in your account wallet at the time of closure is returned via your original payment method — PayPal, Venmo, or Play+ — following identity verification and a standard review period.

Revisions are posted on this page and take effect on the posting date. We may also send a notification to your registered email address, but checking this page directly is always the most current source.

No. These terms allow one account per person. Duplicate accounts may be merged or closed, and any balance associated with a duplicate is subject to review before it is released.

Send a data request through the Help Center in your account settings or email support directly. Include your registered email and a valid ID so we can confirm your identity before releasing records.

Yes. Deposits and withdrawals processed through Play+ fall under both these terms and Play+'s own cardholder agreement. Both sets of rules apply to any transaction made through that payment method.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoKey West ReelsInfoFAQInfoBoxing Team Form Guide

Related pages

carbongaming United States Pumpkin Patch Ways Jackpot City Multiplier FAQ Golf Player Props